Connecting to my Deco Mesh devices after reinstalling Deco app on iPhone

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Connecting to my Deco Mesh devices after reinstalling Deco app on iPhone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connecting to my Deco Mesh devices after reinstalling Deco app on iPhone
Connecting to my Deco Mesh devices after reinstalling Deco app on iPhone
2022-11-16 01:24:58
Model: Deco X20  
Hardware Version:
Firmware Version:

I changed my iPhone and when I logged on to the Deco app again with same username and password it says "Lets Begin" and seems to want to set up a new network or connect more devices.

The Deco devices all working fine so want to get access them again to update firmware and see settings.

Can I do that without setting it all up again ?

Thanks

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Re:Connecting to my Deco Mesh devices after reinstalling Deco app on iPhone
2022-11-17 03:27:37

  @Cowleys 

Did you log into the new iPhone via the same email account that you used to set up for the first time?

If not, you might need to log into the same account.

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