Netflix stopped working

Netflix stopped working

Netflix stopped working
Netflix stopped working
2022-12-06 18:15:08 - last edited 2022-12-07 02:06:49
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi,

 

A couple nights ago Netflix stopped streaming, but other devices such as Amazon, youtube, youtubeTV etc.. work just fine. Last night I tried some tests, and bypassed my deco's and found Netflix started streaming.  I can replicate this on all my devices, so it's the Deco m5's that's the problem.  I turned off anti-virus, beam-forming (saw a mention about turning off beamform for m4's). 

 

 So now I'm thinking maybe it's the m5 firewall? Anyone know how to disable that?

 

 

 

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#1
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1 Accepted Solution
Re:Netflix stopped working-Solution
2022-12-06 22:47:32 - last edited 2022-12-07 02:06:49

Problem resolved. I  usually run the deco's in router mode, but have been thinking double nat. Put the deco's in AP mode this afternoon, and netflix started working again.

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#2
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Re:Netflix stopped working-Solution
2022-12-06 22:47:32 - last edited 2022-12-07 02:06:49

Problem resolved. I  usually run the deco's in router mode, but have been thinking double nat. Put the deco's in AP mode this afternoon, and netflix started working again.

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#2
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Re:Netflix stopped working
2022-12-07 04:47:03

  @cazmo Much appreciated!  I was having the exact issue starting yesterday.  Every other streaming service worked fine Disney+, Amazon Prime, YouTube, etc.  Netflix would fail to load and show Error tvq-st-106. After performing all troubleshooting steps from Samsung and Netflix with no success.  I tested it with a direct connection to my ISP router that worked.  I figured it had to be double NAT or something TP link specific after the Netflix app updated.  I think Netflix is increasing security to minimize account sharing.  Someone needs to let Netflix know.  TP link also really needs an advanced or expert mode interface as an alternative.

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#3
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Re:Netflix stopped working
2022-12-13 13:28:02 - last edited 2022-12-13 13:29:17

  @Texan7 i'm still having the same issue, i changed to aP mode too, it now shows Netflix on browser in My phone ando PC but not flr Smart TV

 

Any ideas?

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#4
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Re:Netflix stopped working
2022-12-18 06:04:30

  @FabianGlz have you reset your Netflix app on your smart tv and checked for firmware updates?  What make and model is your smart tv?

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#5
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Re:Netflix stopped working
2022-12-23 16:15:54 - last edited 2022-12-27 14:17:13

It's great that you've solved the problem. Unfortunately, I only run on this thread now, though I could help you because I had the same situation recently.

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#6
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Re:Netflix stopped working
2022-12-24 02:36:46
Yes i checked Ford updates, i gave it up Suddenly 2 days ago, started to work again I'm still confused
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#7
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Re:Netflix stopped working
2022-12-30 06:07:35

  @FabianGlz this support link shows the steps to change your deco from router to AP mode.  Double network address translation can cause issues at times.
 

https://www.tp-link.com/us/support/faq/1842/

 

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#8
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