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Archer AX50 Non responsive

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Archer AX50 Non responsive

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX50 Non responsive
Archer AX50 Non responsive
2023-01-04 14:25:46 - last edited 2023-01-04 14:57:57
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.11

Hi all,

 

I am having a strange problem with my AX50. For about a week now, the wifi seems to just stop working. Both 2.4 and 5Ghz. All devices seem to disconnect and Windows reports that it can't connect to the network. My 2 Android devices report they can't connect. All devices can still see the wifi networks but simply cannot connect. If I reboot the router everything works again, for anywhere from 1 hour to 12 hours or so, then it will happen again. 

 

I have just checked, and if I connect a device (Win11 PC) via cable, it does not receive an IP address. If I set one manually, I cannot ping or access the router, so it appears the whole router is non-responsive.


I have factory reset and checked for firmware updates
Does anyone have any suggestions? 

 

Many Thanks

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#1
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4 Reply
Re:Archer AX50 Non responsive
2023-01-04 22:08:35

  @GarthB 

 

this model is badly made and I had this model and sold it now I have ax73 v2 check on the official site the latest firmware can help anyway it is a dead model

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#2
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Re:Archer AX50 Non responsive
2023-01-05 02:34:31

  @LordBeerus Thanks for replying. Yeah I am thinking it might be time to upgragde :) What makes it worse is that I can't even see the logs as they are cleared when the unit is power cycled. I have a suspicion it is overheating but I can't confirm. I noticed last night the CPU usage was about 75% on both cores and the unit felt hot. 

I will have a look at the ax73 v2, that might be the way to go.

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#3
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Re:Archer AX50 Non responsive
2023-01-06 02:16:12

  @GarthB Just an update. In testing my overheaing theory, I 3d printed a small table to promote airflow underneath, where it seemed to be the hottest. I have now gone 24 hours without an issue and it is much cooler to the touch. Hopefully this has solved it. Thanks for the help.

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#4
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Re:Archer AX50 Non responsive
2023-01-06 03:49:02 - last edited 2023-01-06 08:33:25

  @GarthB 

 

AX50 overheating is a known issue - check this thread and see how to mitigate this - usually placing it in a vertical position (on a wall) or in a well ventilated place, does the job.

The solution you came with is also a reasonable option.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#5
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