WA855RE breaks internet

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WA855RE breaks internet

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WA855RE breaks internet
WA855RE breaks internet
2023-03-28 13:30:43 - last edited 2023-03-31 08:54:23
Model: TL-WA855RE  
Hardware Version: V5
Firmware Version: 221109

After latest firmware update my wifi ax201 hardware notebook can't connect the main network, only connect over wa855re. There is no problem other devices. I downgraded to 211125 and my problem solved. 

My rig intel ax201 w11/w10 latest intel firmare(also older firmware doesn't fix my problem), l tried every scenario, also formatted Pc :) just feedback. I have solution. 

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#1
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1 Accepted Solution
Re:WA855RE breaks internet-Solution
2023-03-30 02:13:10 - last edited 2023-03-31 08:54:23

  @LedZeppelin 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

Recommended Solution
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Re:WA855RE breaks internet
2023-03-29 10:08:04

  @LedZeppelin 

 

Hi, thanks a lot for the feedback.

Do you mean after updating TP-Link extender firmware, your AX201 notebook is unable to connect your main router's WiFi but still works when connected to extended WiFi?

And what is the error message when trying to connect the main router WiFi?

 

Before you downgrading the extender firmware, did you try to unplug the extender to see if the AX201 is able to connect your main router's WiFi?

 

In addition, may I know the model no. of your main router? if it is a dual-band router, are both 2.4G and 5G WiFi affected?

 

 

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#2
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Re:WA855RE breaks internet
2023-03-29 10:36:13

  @LedZeppelin 

I have archer vr2100 dsl for internet connection. WA855Re extend its internet connection. I'm using single use of 2.4/5ghz wifi connection(tplink smart connect, but i disabled this function after issue doesn't help me).I'm not using any vpn or dns service, too. I'm facing that issue is on wifi "no internet, secured". Any troubleshooting action does'nt work( etc. i can't add any links :/ 

 

troubleshooting image Caption

 ).

 

 

 

I've tried resetting(turn off etc.) vr2100 and clean setup, but does'nt work. But i've discovered that, when i turn off the extender, my pc connects the main network, and doesn't affect extender turned on. Bu i' ve rebooted/turned on pc, error accured again :). Final solution is for me that downgrade the Extender Firmware. 

Sorry for my English, I haven't used it for years.

 

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#3
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Re:WA855RE breaks internet-Solution
2023-03-30 02:13:10 - last edited 2023-03-31 08:54:23

  @LedZeppelin 

 

Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

Recommended Solution
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#4
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Re:WA855RE breaks internet
2023-03-30 09:10:46
They reached me via email. Repored issue over it.
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#5
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