M7350 stuck on "Initializing"

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M7350 stuck on "Initializing"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M7350 stuck on "Initializing"
M7350 stuck on "Initializing"
2023-04-09 02:24:28
Model: M7350  
Hardware Version: V1
Firmware Version:

Hi. i have my M7350 for almost 6 years now, but i havent used it for the last two years. recently i turned it on but it is stuck on "Initializing". the wifi is not being turned on, so i cant go to setting page and update firmware, i have tried resetting using the button on back but it didnt help. when connect it to a pc on linux specifically, it detects a network connection but the DHCP service on the modem isnt working so i dont get an IP or access to settings page. i have read somewhere that you can reflash the firmware using adb and other tools, but i'm having trouble with that(adb cant recognize the device). any ideas what i can do?

thanks.

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#1
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3 Reply
Re:M7350 stuck on "Initializing"
2023-04-10 01:11:06

  @Moeen 

 

Hi, could you please double-check the hardware version of your M7350 on the product label inside the device? is it V1 or other versions? 

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#2
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Re:M7350 stuck on "Initializing"
2023-04-10 13:58:41

  @Sunshine 

Hi, I checked it again, it is V1.0 which is written next to S/N

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#3
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Re:M7350 stuck on "Initializing"
2023-04-11 06:05:47

  @Moeen 

 

I am sorry, there is no firmware recovery for M7350 V1, since it has been using for 6 years, which should be out of the warranty, I am afraid you will need to purchase a new one if necessary.

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#4
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