Can’t cconnect router to range extender

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Can’t cconnect router to range extender

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Can’t cconnect router to range extender
Can’t cconnect router to range extender
2023-05-21 12:31:05 - last edited 2023-05-22 08:34:08
Model: TL-WA850RE  
Hardware Version: V4
Firmware Version: 1.012

Hello i have problem with my extender when downloading some content in internet

 

Range extender model : TL-WA854RE

 

Suddenly, im disconnecting from internet. After i check in my range extender website, i found if my range extender disconnected from my router.

 

What i do:

1. Check connection from my router: i check and i can confirm no problem with my router connection

2. Reboot range extender: i already reboot range extender from tether app but nothing happen

3. Hard reset range extender: i already reset range extender by pressing button and reconfigure range extender but nothing happen

 

What i should do?

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#1
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1 Accepted Solution
Re:Can’t cconnect router to range extender-Solution
2023-05-22 08:30:53 - last edited 2023-05-22 08:34:08

 Thanks @Sunshine for your help

 

I already solve it with restart my main router

 

Best regrads

Recommended Solution
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#3
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4 Reply
Re:Can’t cconnect router to range extender
2023-05-22 08:08:50

  @richardgeraldy 

 

Hi, please check LED status on the TL-WA854RE now especially the RE led and signal strength LEDs, if they are not on yet, it means the extender is not connected to your router now, please check whether Wireless password of your new router you entered is correct or not. 

You could go to Settings--WiFi on your phone to forget the new router WiFi, then reconnect it using the same Wi-Fi password to see if it works. 


After that, please reset the extender into default settings again by holding the reset button until all lights flashing once, then refer to this instruction to configure your range extender again carefully:

Via Tether App: https://www.tp-link.com/support/faq/1373/
Via Web interface: https://www.tp-link.com/support/faq/1400/

 

However, if RE and signal strength LEDs have already been on, but no internet access from the extended network, please connect a client device to the extended network, then check IP address, subnet mask and default gateway of the client device to see if the IP address is assigned by the router or not.

How to find IP address on your devices

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#2
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Re:Can’t cconnect router to range extender-Solution
2023-05-22 08:30:53 - last edited 2023-05-22 08:34:08

 Thanks @Sunshine for your help

 

I already solve it with restart my main router

 

Best regrads

Recommended Solution
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#3
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Re:Can’t cconnect router to range extender
2023-05-22 08:34:30

  @richardgeraldy 

 

Thanks for the update, glad to hear that it is working now.

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#4
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Re:Can’t cconnect router to range extender
2023-05-22 12:58:54
Thanks, I will try it.
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#5
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