vlan tag is missing through ports during tls handshake on TL-XDR5480

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vlan tag is missing through ports during tls handshake on TL-XDR5480

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
vlan tag is missing through ports during tls handshake on TL-XDR5480
vlan tag is missing through ports during tls handshake on TL-XDR5480
2023-05-24 16:35:50 - last edited 2023-05-24 16:42:47
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: 1.0.38

the model should be TL-XDR5480 but I didn't find it on the page.

 

 

the 802.1Q vlan tag is lost on tls handshake from the packet in the picture above.

File:
dump.tar.gzDownload
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Re:vlan tag is missing through ports during tls handshake on TL-XDR5480
2023-05-25 06:45:34

  @niuk 

 

Hello, upon checking, TL-XDR5480 is a Chinese product which is sold in Mainland China only, it is recommended to contact Chinese technical support team:

Email: fae@tp-link.com.cn (Chinese and English service)

Phone:If you are in Mainland China, 400-8863-400 (Chinese service)

 

If you are outside China, only email service fae@tp-link.com.cn is available. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:vlan tag is missing through ports during tls handshake on TL-XDR5480
2023-05-25 08:11:15

  @Sunshine 

I'll contact Chinese team for support. Thanks.

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