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Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps

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Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-05 04:02:37 - last edited 2023-06-06 05:54:49
Model: Deco M4  
Hardware Version: V3
Firmware Version: 1.5.1

I have had this problem a long time ago. Whether my devices are connected via WiFi or Ethernet, the maximum speed that I am getting from my Deco WiFi is not higher than 46 Mbps. When I go to the Deco app, it says "Everything looks good. 29 Kbps download, 8 Kbps upload. Sometimes it goes up to 6.1 Mbps download then 275 Kbps upload. I have reset the PLDT modem, the Decos and have set them all up from factory settings (switched the main Deco to a different Deco) but the issue is the same. What should I do?

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#1
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1 Accepted Solution
Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps -Solution
2023-06-05 14:15:05 - last edited 2023-06-06 05:54:49

@Jcka11 Set QoS to 1000 Mbps

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps -Solution
2023-06-05 14:15:05 - last edited 2023-06-06 05:54:49

@Jcka11 Set QoS to 1000 Mbps

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-05 17:27:34
That helped. Thank you so much!
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#3
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-08 18:31:58
Hi! Hope you can help me again. Any ideas on how to make the Ethernet connection work? What settings do I need to check and turn on?
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#4
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-08 18:31:58
Hi! Hope you can help me again. Any ideas on how to make the Ethernet connection work? What settings do I need to check and turn on?
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#5
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-09 03:44:46

@Jcka11 What problems are you facing in Ethernet connection?

Just a M4 (2-pack) user who regrets buying it
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#6
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Re:Deco M4 getting up to 46 Mbps only from our PLDT modem that gives up to 416 Mbps
2023-06-09 12:20:04
The connection is not being detected. After I plug in the Ethernet cable and go my laptop settings, it still says "Ethernet not connected".
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#7
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