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AX3000 No Internet After Quick Setup

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AX3000 No Internet After Quick Setup

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AX3000 No Internet After Quick Setup
AX3000 No Internet After Quick Setup
2023-06-25 03:27:31 - last edited 2023-10-27 01:42:25

Why is there no internet connection after a quick setup? I thought it was supposed to be simple 😭

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#1
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1 Accepted Solution
Re:AX3000 No Internet After Quick Setup-Solution
2023-10-18 11:43:12 - last edited 2023-10-27 01:42:25

  I don't know why, but it seems to work. I have tried to log on the router's interface using Bing instead of Chrome, and everything looked fine and fully fonctionnal !!! Very strange frown!!! And now it's also good with Chrome surprise ! So it's OK for me, even if I don't know why it works properly now... Any idea ???

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#5
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Re:AX3000 No Internet After Quick Setup
2023-06-26 05:42:19

  @Frustrated_123 

 

Hi, thanks for posting on TP-Link Community.

1. May I know who your ISP is? the AX3000 router WAN port is connected to your ISP modem, right?

2. What is the WAN connection type you configured on the router? such as Dynamic IP, or PPPoE? and is there WAN/Internet IP address on the router now?

3. Please unplug the Ethernet cable from WAN port of the router, then connect it to your computer, that is to say, connect your computer to your modem directly and test if internet works fine, if not, please contact your ISP to check the modem or line first.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:AX3000 No Internet After Quick Setup
2023-10-18 11:12:53

  @Sunshine 

I have exactly the same problem ! Internet is fully active : I'm writing one this forum, that's the proof ! My PC is connected on "LAN1" while my internet box is connected on "WAN" (blue one). There are two CPL between my internet box and the router.

Can you help me ? I'm unable to finish the configuration of my router, which is totaly unavailable for the moment...

Thanks !

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#3
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Re:AX3000 No Internet After Quick Setup
2023-10-18 11:25:46
"IP dynamic" was automatically detected
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#4
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Re:AX3000 No Internet After Quick Setup-Solution
2023-10-18 11:43:12 - last edited 2023-10-27 01:42:25

  I don't know why, but it seems to work. I have tried to log on the router's interface using Bing instead of Chrome, and everything looked fine and fully fonctionnal !!! Very strange frown!!! And now it's also good with Chrome surprise ! So it's OK for me, even if I don't know why it works properly now... Any idea ???

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#5
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Re:AX3000 No Internet After Quick Setup
2023-10-19 01:24:26

  @Falcon38 

 

Glad to hear that your router has been working now, we are not sure the reason but it should not be related to the web browser.

Hope you could enjoy the internet with our product.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:AX3000 No Internet After Quick Setup
2023-10-19 09:25:19

  @Frustrated_123

Now the problem is in your devices rather than your internet service provider. there is an issue with your router or modem. Restart one or both. If you still have no internet after restarting, you can try other troubleshooting steps.

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#7
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Re:AX3000 No Internet After Quick Setup
2023-10-19 13:42:01

  @Sunshine 

OK, Thanks ! Maybe it is not linked to my web brother, nevertheless that's when I got on Edge that it has started to work properly, and then on Chrome after that, whereas I was totaly unable to achieve this goal on my own working on Chrome before that (I have spent a loooooooot of time on this angryangryangry issue, trust me !).

Now it works perfectly with my computer plugged on ethernet and my new Wi-Fi Epson printer, which was the purpose of buying this item. I hope this will last until the end of times wink !

Have a good day !

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#8
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Re:AX3000 No Internet After Quick Setup
2023-10-20 01:32:46

  @Falcon38 

 

This is noted, hope everything works fine and stable.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#9
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Re:AX3000 No Internet After Quick Setup
2023-10-26 22:20:01

  @Sunshine 

Thanks. For now, everything is allright and works perfectly !

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#10
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Re:AX3000 No Internet After Quick Setup
2023-10-27 01:41:39

  @Falcon38 

 

Great, thanks for the update!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#11
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Helpful: 2

Views: 1793

Replies: 10

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