No dashboard

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No dashboard

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No dashboard
No dashboard
2023-07-02 10:07:37 - last edited 2023-07-02 17:03:56
Tags: #dashboard
Model: ER7212PC  
Hardware Version: V1
Firmware Version: 1.03

 

Hi,


My site-dashboard doesn't work at all.
I don't see any widgets and i am unable to add any widgets. 

Also, i get a "general error" once i go to the dashboard.

I don't see the overall tab

 

When i add a new site, then for this site the dashbard works.

 

Any ideas?

 

 

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#1
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4 Reply
Re:No dashboard
2023-07-03 03:27:26 - last edited 2023-07-03 03:28:42

 Hi @Toine,

This is a known issue with the browser cache.

Please clear your browser cache and cookies. Relaunch your browser and try to access it again.

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#2
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Re:No dashboard
2023-07-03 05:05:04

  @Clive_A 

 

hi,

thank you, but it is not that.

I did that and also on different devices with different browsers.

 

thanks

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#3
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Re:No dashboard
2023-07-03 08:03:49

  @Toine 

This was fixed on other controller versions(Software and hardware controller). Your ER7212PC is a built-in controller, and, it's not been fixed yet. Please kindly wait for further information on the firmware upgrade.

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#4
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Re:No dashboard
2023-07-03 08:17:39

  @Clive_A 

 

Ok, i will.

Thanks

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#5
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