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App won't pick up camera or smart Switch

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App won't pick up camera or smart Switch

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KevHep

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2023-07-08 15:17:14

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App won't pick up camera or smart Switch

2023-07-08 15:17:14

Model: Deco PX50

Hardware Version:

Firmware Version:

I'm trying to get the app for the px50 to pick up my 4 tapo smart switches and 2 tapo camera, yet it can never find them. They show happily as recognised devices but as soon as I try to register smart devices through the routers app, it doesn't find them.

Does anyone have any advice?

1 Reply

David-TP

2023-07-11 10:06:58

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Re:App won't pick up camera or smart Switch

2023-07-11 10:06:58

@KevHep

Hi, welcome to the community.

The current firmware of Deco PX50 does not support controlling Tapo devices under Smart Home, only Kasa devices are available now.

But it is already planned to support Tapo devices via a new firmware upgrade later.

Thank you very much.

Best regards.

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KevHep

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2023-07-08 15:17:14

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Registered: 2023-07-08

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