Archer C7 v5 wifi issues with LG Ai Thinq SmartTV

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Archer C7 v5 wifi issues with LG Ai Thinq SmartTV

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 v5 wifi issues with LG Ai Thinq SmartTV
Archer C7 v5 wifi issues with LG Ai Thinq SmartTV
2023-07-20 23:35:51
Tags: #WiFi issues
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.2.1 Build 20220715 rel.19099(5553)

Hi there,

 I'm suffering severing wifi disconnection between my Archer C7 and the LG Ai Thinq SmartTVs. I have a 50' and a 30' LG SmartTVs and both are expirmeting the same issue. I connect the wifi, it is working propertly until suddently it gets disconnect and the the TVs are able to connect back again. I know the problem is something about these devices with the Archer because if I connect them to a TP-Link extender it works fine also if I connect directly to the the wifi modem it works propertly too. Could you please help me?, because this way I'm not able to use the mesh I've created with the extender.

 

Note: I've checked without the mesh and still failing and those TVs are the only devices I have expimenting the issue.

 

I hope you guys can help me asap

 

Cheers

Hernan

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Re:Archer C7 v5 wifi issues with LG Ai Thinq SmartTV
2023-07-25 09:42:40

  @HenryL79 

 

Hi, may I know the model no. of your TP-Link range extender? and the two TVs are closer to the Archer C7 or the range extender?

 

The issue happens with 2.4G WiFi or 5G WiFi of the Archer C7? Please try to change WiFi channel and channel width on Advanced->Wireless->Wireless Settings page to see if the connection will be more stable.

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