Devices on SSID with Portal need to constantly re authenticate
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We have an environment with about 190 ap's and with 4 SSID.
One has the Portal for authentication. When authenticating with simple password, the device should remain connected for 14 days. Yet depending on the device they will have to log in again several times in one day. Causing complaints. Any config we can change for the controller to keep on remembering the device? This is in a hotel environment
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yes, if you want to avoid multiple logins, you must use only one wlan group unfortunately.
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it sounds like you are using several wlan groups, it is not possible to roam between wlan groups without authenticating for each group.
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@MR.S That is correct we have multiple wlan groups seeing we have I.e. on the beach an SSID for POS tablets. So there is no way for this to work optimally with multiple groups? I would then have to merge everything to 1 group and disable the SSID's that I don't need everywhere on certain aps.
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@MR.S Would this also have affect on my other SSID's? I noticed with the other ones sometimes hickups as well when roaming.
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yes, if you want to avoid multiple logins, you must use only one wlan group unfortunately.
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TimothyLambert wrote
@MR.S Would this also have affect on my other SSID's? I noticed with the other ones sometimes hickups as well when roaming.
yes, fast roam don't work between wlan groups.
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@MR.S Thank you for clarifying this, it explains allot of certain issues we've been having. Too bad that Omada has this limitation. We switched over from unifi and over there we didn't have this problem with the groups. Will make sure to make these changes
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unifi does not use wlan groups but ap groups, that way you avoid the problem you have, omada also has something similar but then you have to enter each access point and disable or enable ssid, you do this under config and wlan in the ap configuration. it's a bit more cumbersome
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