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AX1500 locked in at 100mbps on lan ports

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AX1500 locked in at 100mbps on lan ports

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AX1500 locked in at 100mbps on lan ports
AX1500 locked in at 100mbps on lan ports
2023-11-29 08:27:31
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.3.9 Build 20230728 Rel. 45716(4555)

I have a device before the Archer AX1500.

 

- Connecting directly to it via LAN gives me 1gbit speed.

- Connecting it to the Archer and then connecting wirelessly to the Archer gives me 1 gbit.

 

However, connecting via LAN Cable to the Archer caps at 100 mbps.

Tested a couple of gigabit-capable devices.

 

It's not the cable and it's not the device on the other end - the device and cable are fine if Archer is skipped.

 

I can see the ports saying "Full duplex 100 mbps" at the Archer's network map.

Can I force them to 1000 mbps somehow or what's the issue here?

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#1
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Re:AX1500 locked in at 100mbps on lan ports
2023-11-29 12:26:48

  @MaxBG 

 

Sometimes changing the cable fixes this type of issue. If you have another cat 5E/6 cable of a good quality test it and check if there's any difference.

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#2
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Re:AX1500 locked in at 100mbps on lan ports
2023-11-29 12:31:56
I tried with another cable and it's the same. It's a Cat 5e cable, but it transmits the 1000 mbps fine when connected directly to the ISP router.
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#3
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Re:AX1500 locked in at 100mbps on lan ports
2023-11-29 13:23:09

  @MaxBG 

 

From when do you observe such behaviour - ever since you bought the router or recently (for example after FW upgrade) ?

if the former talk to your retailer for replacing the device, but If the latter you can contact your local support with request for assistance.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#4
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Re:AX1500 locked in at 100mbps on lan ports
2023-11-29 15:01:29
Unfortunatelly not sure. It was used on a 100 mbps connection for 1.5 years and now i moved to a new appartment with gigabit connection. So even if it's faulty, I doubt they'd replaced it after that much time.
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#5
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Re:AX1500 locked in at 100mbps on lan ports
2023-11-29 17:35:15

  @MaxBG 

 

Are you using the AX1500 in AP mode or router mode ? I've seen these sold under 3 year warranty. Check you warranty card to see if it's still covered.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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Views: 958

Replies: 5

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