Slow Download Speed

Slow Download Speed

Slow Download Speed
Slow Download Speed
2023-12-10 21:43:06 - last edited 2023-12-12 01:50:48
Model: Archer AX10  
Hardware Version: V1
Firmware Version: V1.20

Why my Archer AX10 give me slow download speed even on both 2.4Ghz and 5GHz. My phone always connected on 5GHz and even i tried all 5GHz channels and still same problem. I have also checked on Archer C6 5GHz and i get full download speed but only problem on Archer AX10. Only download speed is slow idk why upload is full 50Mbps my connection speed is 50Mbps download and upload. I have also rebooted my router and still same problem. Please fix it as soon as possible.

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1 Accepted Solution
Re:Slow Download Speed-Solution
2023-12-11 12:33:57 - last edited 2023-12-12 01:50:48

  @Sunshine I think IPTV Box was consuming internet speed when i turned it OFF so the speed is back to normal 50Mbps download 

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#3
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9 Reply
Re:Slow Download Speed
2023-12-11 12:15:48

  @ARGamingPK1 

 

Hi, what is the 2.4G and 5G WiFi download speed when connected to AX10 Router? make sure you are close to the router and only one device connected when running the speed test.

 

Please connect a computer to the AX10 LAN port via Ethernet cable to see if wired connection speed is normal or not.

 

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#2
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Re:Slow Download Speed-Solution
2023-12-11 12:33:57 - last edited 2023-12-12 01:50:48

  @Sunshine I think IPTV Box was consuming internet speed when i turned it OFF so the speed is back to normal 50Mbps download 

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Re:Slow Download Speed
2023-12-12 01:50:43

  @ARGamingPK1 

 

Thanks a lot for the update, glad to hear that you've located the issue.

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Re:Slow Download Speed
2023-12-15 19:54:46 - last edited 2023-12-16 00:35:33

  @Sunshine Now i know where the issue come from. When i enabled ipv6 pass-through (bridge) on my Archer AX10 then my internet download speed is going to be slow like 20/30 Mbps but the upload speed is OK. I have tried on LAN and WiFi still same issue. So is there any solution or any beta firmware or something? Only happened when enabled ipv6 pass-through (bridge) this option is the only working option for me other options are useless and tried all but nothing worked. When i turned OFF ipv6 so my speed is back to normal.

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#5
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Re:Slow Download Speed
2023-12-17 20:11:34

  @Sunshine Reply please

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#6
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Re:Slow Download Speed
2023-12-18 05:53:29

  @ARGamingPK1 

 

Hi, when ipv6 pass-through (bridge) is enabled, does it make any difference if you turn on or off the IPTV? and who is your ISP please?

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#7
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Re:Slow Download Speed
2023-12-18 10:44:22

  @Sunshine My ISP is Transworld Home and im from Pakistan my connection speed is 50Mbps download and upload and my IPTV is always OFF now because my IPTV box is connected on separate wire coming from ISP modem. i face speed problem only when i enable IPV6 pass-through bridge option.

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#8
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Re:Slow Download Speed
2023-12-19 02:43:45

  @ARGamingPK1 

 

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

 

By the way, what is the firmware version of your AX10 V1?

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#9
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Re:Slow Download Speed
2023-12-19 10:00:51

  @Sunshine My Archer AX10 (1.20) firmware verison is (1.3.9)

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#10
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