Internet not connecting

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Internet not connecting

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Internet not connecting
Internet not connecting
2023-12-22 18:48:56
Model: Archer AX55  
Hardware Version:
Firmware Version:

I try setting my router but internet still no connection 

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Re:Internet not connecting
2023-12-23 01:09:41
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Re:Internet not connecting
2023-12-24 14:13:17

ISP problem, they probably use a Vlan ID of 0 (zero) and TPL equipment can't be set to this setting, call your ISP & ask them to adjust settings at their end to allow the router to find the connection.

 

 

Copy this & post it on your ISP forum if they have actual help people on the forum who work at the ISP.

 

Hi, I recently bought a TP AX?? (assuming you're on high speed fibre) & it won't connect, I believe the router needs a Vlan ID of 0 but it can't be set to it so if the Vlan ID has to be 0 or you use another  could you tell me the number or adjust your end to allow the router to find a suitable Vlan number, can you assist?.

 

 

It should be as simple as them adjusting your ONT to either not need a Vlan ID or to accept an ID of 1 upwards.

 

Sometimes it's a random Vlan ID that causes the issue, some use 999 other's any other random number.

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#3
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