Archer AX73 randomly reboots after adding OneMesh device
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer AX73 randomly reboots after adding OneMesh device
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello I'm experiencing randomly reboots right after I added OneMesh device as satellite device. The OneMesh device is RE705x. Sometime the router reboots several times a day, randomly without any patterns, sometimes once per few days.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Sunshine hi, I am sending the info already today - it seems that after installing the beta version of the firmaware, the problems with unexpected restarts (every 30 minutes) stopped immediately. So far, the AX73 V1 router with the RE700X extender in EasyMesh mode has been running for more than 2 days without reboots.
With regard to other users with AX73 V1, I recommend releasing the new firmware version for them as soon as possible.
Thank you very much for your help.
- Copy Link
- Report Inappropriate Content
Hi All,
If anyone has similar issue, please refer to the workaround provided in this thread: Archer AX73 V1&V2 might reboot automatically when working together with some Range Extenders
- Copy Link
- Report Inappropriate Content
@eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.
- Copy Link
- Report Inappropriate Content
@eradev having same troubles https://community.tp-link.com/en/home/forum/topic/648712
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
settz wrote
@eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.
Hi, is your AX73 hardware version V1 as well? If so, please also check the private message.
- Copy Link
- Report Inappropriate Content
@Sunshine Yes it is a V1. Got your PM, cheers.
- Copy Link
- Report Inappropriate Content
Sunshine wrote
settz wrote
@eradev I've noticed the same with my AX73. Mesh device I have is a TP-Link HX220. Seems to occur once per day for the past few weeks since the EasyMesh compatibility update became available. Haven't had time to troubleshoot, so not sure if a factory reset/reconfigure of my router will fix it. Was just googling and found this article, so I thought I'd add my 2c to say that I'm having the same issue.
Hi, is your AX73 hardware version V1 as well? If so, please also check the private message.
@Sunshine hi, can you please send us a message publicly? That is, how to solve the problem with AX73 V1 restarts immediately after performing a firmware update to version 1.3.5 with OneMesh extenders in the network. According to what I found, the AX73 V2 had the same problem, for which a firmware fix was released at the beginning of December 2023. Why isn't the same fix also released for the same bug on AX73 V1 (we already have January 2024 today)? Evidently, everyone who installs firmware 1.3.5 (and uses extenders in OneMesh mode) gets this error.
The release of a patch for V1 is also very important because you cannot downgrade the firmware after installing this version of the firmware.
- Copy Link
- Report Inappropriate Content
@Sunshine To be sure, I am sending info on what and when was fixed in the firmware for AX73 V2:
| Archer AX73(EU)_V2_1.0.12 Build 20231023 |
Download | |
|---|---|---|
| Published Date: 2023-12-08 | Language: Multi-language | File Size: 44.08 MB |
| Modifications and Bug Fixes: |
||
Please do the same for the AX73 V1 - thank you very much.
- Copy Link
- Report Inappropriate Content
@AX73 Hi, actually the AX73 V1 issue was reported and found much later than AX73 V2, we've provided a beta firmware for AX73 V1 via private message and would like some users tested it before publishing it on the community, I will send it to you as well and please let us know the results after monitoring for some time.
@settz May I know if it is still stable now and no more auto reboots in your case?
- Copy Link
- Report Inappropriate Content
Hi, I'll try it as soon as I get home. For your information - as I found out on Friday (2024-01-05) that the EasyMesh system was causing the restarts, I turned it off and since then there have been no unexpected restarts.
So I will test the new beta firmware version with EasyMesh enabled and send info at the end of the week. thank you very much, Tomas Danek
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1059
Replies: 15
Voters 0
No one has voted for it yet.