Recognising devices by MAC address

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Recognising devices by MAC address

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annejanz

2024-01-04 09:40:12 - last edited 2026-04-12 09:04:47

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Registered: 2020-07-16

Recognising devices by MAC address

2024-01-04 09:40:12 - last edited 2026-04-12 09:04:47

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Model: Deco XE75 Pro

Hardware Version: V2

Firmware Version: 1.2.3 Build 20231011 Rel. 60272

I have a Deco XE75 Pro setup for my fiber network. Connected to it are two Switches with 3 access points. As soon as I switch to a(nother) AP the Deco doesn't recognise my phone anymore and alerts me of a new device on the network. How can I change the configuration to using MAC addresses instead of IP addresses? Thank you in advance.

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Alexandre.

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2024-01-04 12:53:24 - last edited 2026-04-12 09:04:47

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Re:Recognising devices by MAC address-Solution

2024-01-04 12:53:24 - last edited 2026-04-12 09:04:47

@annejanz

This is what you need to do on iPhone to stop that issue from happening:

1. Open the Settings app and connect to a Deco mesh network
2. Tap the (i) icon next to the network
3. Toggle Private Address to Off
4. Return to Wi-Fi Settings and turn Wi-Fi off and back on again

Recognising devices by MAC address

Recognising devices by MAC address

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