I have an Archer AX73 router with an Archer AX10 in a OneMesh Network setup. After logging into HomeShield (and subscribing), I set up some "active and non-active" times for the family. It worked for a couple of days, and now I cannot log into it again. I have tried HomeShield on my iPhone, my iPad, and my Android phone, and all of them crash the HomeShield app between 90 and 100%. I have now unsubscribed from the service but still have my account enabled until February 4th. I cannot change ANY of my settings in HomeShield now. Please advise me on how to move forward.