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Upgrade failed: The upgrade file is invalid. Please select a correct file.

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Upgrade failed: The upgrade file is invalid. Please select a correct file.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Upgrade failed: The upgrade file is invalid. Please select a correct file.
Upgrade failed: The upgrade file is invalid. Please select a correct file.
2024-01-30 07:59:32 - last edited 2024-02-02 13:22:00
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.3.0

TL-R605 Upgrade failed: The upgrade file is invalid. Please select a correct file.

 

Trying to upgrade to 1.3.1

 

But log says: Failed to upgrade TL-R605 to firmware version 1.3.0 Build 20230511 Rel.51317 online.

 

Using software controller version 5.12.7

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#1
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2 Accepted Solutions
Re:Upgrade failed: The upgrade file is invalid. Please select a correct file.-Solution
2024-01-31 01:50:50 - last edited 2024-02-02 13:22:00

Hi @Munnik 

Thanks for posting in our business forum.

What would be your Java version?

Run java -version and see if yours is 64-bit. If no, please uninstall Java 32-bit and install Java 64-bit. Then try the upgrade again.

 

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#2
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Re:Upgrade failed: The upgrade file is invalid. Please select a correct file.-Solution
2024-02-04 01:27:43 - last edited 2024-02-04 01:27:46

Hi @Munnik 

Thanks for posting in our business forum.

Munnik wrote

When did this requirement change? Or was it added?

Around 1 or 2 versions ago from the last update(2.2.4). The 64-bit Java is required. This applies to all the models.

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#4
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3 Reply
Re:Upgrade failed: The upgrade file is invalid. Please select a correct file.-Solution
2024-01-31 01:50:50 - last edited 2024-02-02 13:22:00

Hi @Munnik 

Thanks for posting in our business forum.

What would be your Java version?

Run java -version and see if yours is 64-bit. If no, please uninstall Java 32-bit and install Java 64-bit. Then try the upgrade again.

 

Recommended Solution
  1  
  1  
#2
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Re:Upgrade failed: The upgrade file is invalid. Please select a correct file.
2024-02-02 13:20:59
When did this requirement change? Or was it added?
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#3
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Re:Upgrade failed: The upgrade file is invalid. Please select a correct file.-Solution
2024-02-04 01:27:43 - last edited 2024-02-04 01:27:46

Hi @Munnik 

Thanks for posting in our business forum.

Munnik wrote

When did this requirement change? Or was it added?

Around 1 or 2 versions ago from the last update(2.2.4). The 64-bit Java is required. This applies to all the models.

Recommended Solution
  1  
  1  
#4
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