Cannot connect to the main network

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Cannot connect to the main network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to the main network
Cannot connect to the main network
2024-02-01 02:17:18
Model: RE330  
Hardware Version:
Firmware Version:

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Re:Cannot connect to the main network
2024-02-02 06:37:47

  @marfrey_2024 

 

Hi, thank you very much for posting on TP-Link Community.

Here are some suggestions. 
1. Please check whether Wireless password of your new router you entered is correct or not, you could go to Settings--WiFi on your phone to forget the router WiFi, then reconnect it using the same Wi-Fi password to see if it works. 
2. Please reset the extender into default settings again by holding the reset button until all lights flashing once, then refer to this instruction to configure your range extender again carefully:

Via Tether App: How to configure Range Extender via Tether APP
Via Web interface: How to configure my range extender via web GUI

 

Note: During the configuration, please make sure that the extender is close to your router and be careful when you enter router's wireless password. 

 

If it still doesn't connect, please check if there is any special settings on your main router, like access control etc. which will block the extender.

If no such special settings, please let us know the following information:

1) the LED status, hardware and firmware version of your range extender
2) distance between range extender and your router
3) model number and hardware version of your main router

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