"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s

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"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s
"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s
2024-02-10 15:47:25
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.2.9 Build 20231222
Hi,


I just installed 3 Deco XE75s connected to a Starlink router adapter. 

Adapter Starlink ---> Deco Main -> Ethernet -> Deco 2
                                -> Ethernet -> Deco 3

The problem is that it does not go beyond 100Mbits/s (attached to each Deco devices wi-fi, so both main and the others two), giving the following message in the app:
"Abnormal WAN port speed. Please check your WAN port connection"

Firmware 1.2.9 Build 20231222

Now, the ethernet cables are all Cat6 and new (quality CAT6 cables). So please, what could I do for getting out of this issue?

Best regards
Maximum
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Re:"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s
2024-02-11 10:23:55

@Massimo72 This issue is happening because Starlink uses "Double NAT".

 

To resolve this, either put Starlink router in bridge mode or set the XE75s in Access Point mode.

 

Instructions in this video: How to Resolve Double NAT using Starlink

Just a M4 (2-pack) user who regrets buying it
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Re:"Abnormal WAN port speed. Please check your WAN port connection" - speed under 100Mbit/s
2024-02-15 22:09:58

  @ImtiazAli I have solved replacing cable. I should have been a CAT6 (printed on cable too), but probably it ins't.

Replaced with CAT7 all worked.
Thanks

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