devices are unable to connect to the WiFi

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2024-03-13 08:55:11

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Registered: 2021-08-23

devices are unable to connect to the WiFi

2024-03-13 08:55:11

Model: TL-SG2428P

Hardware Version: V4

Firmware Version: 4.0.8 Build 20240115 Rel.72847

Guests are unable to connect to our WiFi, some get a message that no IP is available.

When I use a device scanner is says that there at 255 active devices in my network while according to Omada I only have 73 devices as active.

1 Reply

2024-03-14 00:56:24

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Registered: 2023-06-09

Re:devices are unable to connect to the WiFi

2024-03-14 00:56:24

Thanks for posting in our business forum.

First, please be specific. If you have trouble, take a look at this article about guidelines.

Second, what tool? What model? You posted SG2428P on the router page. So, what is the model?

How do you set it?
Do you have VLAN?