Hello,

I am hoping someone can help. I am based in the UK and have my broadband with Vodafone. I have recently purchased the AXE5400 and trying to set it up, but with no luck.

My ISP (Vodafone) has advised me to setup using PPPoE and sent me a VLAN number of 911 along with a VPI and VCI number.

During setup I am presented with the following ma datory fields:

Internet VLAN ID

Priority

VoIP VLAN ID

Priority

IPTV VLAN ID

Priority

I have tried inputting the VLAN number of 911 in all 3 fields however, all 3 fields must be different and so will not let me proceed.

I have then tried inputting the 911 in just one of the fields, but something needs to be inserted into the other 2 fields otherwise I cannot proceed.

I have also tried adding a random number into the remaining 2 fields and although this will take me a step further and takes me to the main router settings, I still get no Internet.

Can some one please advise where I am going wrong?

Any help is greatly appreciated. Thank you in advance.

Kind regards