Connection speed cannnot over 1 GB

Connection speed cannnot over 1 GB

Connection speed cannnot over 1 GB
Connection speed cannnot over 1 GB
2024-03-24 00:06:58
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version: 1.2.9 Build 20231225 Rel 57498

I have new 2.5 GB Broadand service installed by Hong Kong Telcom

 

But my desktop which run on Win 11 only 975 Mbps for both updload and download when connecting to Deco XE 75 Pro router. 

If I directly connect HKT wireless mdoem to my desktop, it can have 2348 Mbps in download and 1535 Mbps in upload.

Please advise how to fix this issue.

 

Even for my Wifi 6E connection in both desktop and laptop, it can has over 1050Mbps  for both download and upload. Seems it is slow.

 

As  Deco XE 75 Pro is 2 pack, the router which is away from my main one, the speed is even slow, only 200 to 300 Mbps in speed through Wifi 6E connection.

 

Please advise how to configure this Deco XE 75 Pro is 2 pack so that the speed back to normal. 

 

Thanks.

 

Ivan

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Re:Connection speed cannnot over 1 GB
2024-03-24 14:09:35 - last edited 2024-03-24 16:32:50

  @Ivan_Yeung 

 

According to Deco XE75 Pro hardware specifications, it has 1× 2.5 Gbps Port + 2× Gigabit Ports.

To have 2.5 Gbps on desktop connected to Main Deco by Ethernet cable, you will need Main Deco with minimum two 2.5 Gbps ports.

 

If your WiFi speed on WiFi6E device connected to Main Deco does not exceed gigabit, check what Ethernet port you use to connect Main Deco to HKT modem. You must use Main Deco 2.5 Gbps port, I believe it is the bottom one. Also, Ethernet cable must be Cat6 or better.

If you use one of two gigabit ports to connect Main Deco to HKT modem, the gigabit speed will be the fastest Main Deco can deliver wirelessly.

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