NAS is visible but cannot connect or access via web
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a 2-pack Deco X68 (AX3600). I have set the main Deco as a wireless access point. It is connected to my Netgear V7610 Telstra modem via ethernet. I connected the 2nd Deco via the app and made no changes to the 2nd Deco and just let the app do its thing. Wifi connection from both Decos to my devices appear to be fine. I have a Cisco 2960 switch that is connected to the 2nd Deco and this is connected to a Qnap NAS via the switch. When I look into the Deco app to see what client is connected, I can see that both the switch and the NAS are connected (2 clients) to the 2nd deco. However, when I try to access the NAS via their web IP address, Safari cannot open the page as if the address does not exist. QFinder Pro cannot find it either. I have switch off/on the NAS but the problem persist. Have I missed something during my installation of the 1st or/and the 2nd Deco. Any help would be great appreciated as I need to access files on my NAS with some urgency.
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Maybe all what was needed is to reboot (power off/on) NAS?
Try with what you had originally, through the switch and so on.
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Yes having a UPS is a good idea.
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I connected the NAS to the Cisco switch and to the 2nd Deco this morning and good news, it connected without a problem. The steps I took were:
1. Power off the NAS and disconnect power cord.
2. Power off the Cisco switch, disconnect the power cord and remove all ethernet cable. Power on the switch.
3. Power off and on the 2nd Deco and wait for it to complete its boot-up cycle
4. After the Cisco switch and the Deco have completed its boot-up cycle, connect the ethernet cables from 2nd Deco to the switch and the NAS to the switch.
5. Power-on the NAS and wait for it to complete its boot-up cycle.
6. I used QFinder on my Imac to locate NAS.
7. NAS located and log in successfully.
After our discussion last night (for me in Australia) regarding the IP setting, I decided to change a setting on my Qnap NAS that may have allowed the connection from the 2nd Deco. For Qnap users only, I ticked on the 'Enable Service Binding' box which is located at "Control Panel -> Network and File Services -> Network Access". Not sure if this or the steps above have allowed me to connect, I am glad it is all working fine now. Thanks for your patience and assistance.
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