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EAP245(EU) v3 - not pushing firmware update through controller

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EAP245(EU) v3 - not pushing firmware update through controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP245(EU) v3 - not pushing firmware update through controller
EAP245(EU) v3 - not pushing firmware update through controller
2024-04-16 17:15:36
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.0.6

I have 5 EAP connected - to OC200 V1 - Controller Version 5.13.30.20

 

I have EAP225-Outdoor (EU) v1 and EAP225(EU) v 3 - all these have been updated by the contoller to V5.1.6

 

However the EAP245(EU) v3 - is still at version 5.0.6 and i am getting no notification that it has a firmware update - however when i go to this site 

 

https://www.tp-link.com/uk/support/download/eap245/v3/#Firmware

 

It shows that lates formware is v5.1

 

Has anyone had the same issue?

 

Should i proceed and do a manual update of the firmware?

 

Thanks

Ken

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4 Reply
Re:EAP245(EU) v3 - not pushing firmware update through controller
2024-04-17 06:28:03

 

ken481 wrote

I have 5 EAP connected - to OC200 V1 - Controller Version 5.13.30.20

 

I have EAP225-Outdoor (EU) v1 and EAP225(EU) v 3 - all these have been updated by the contoller to V5.1.6

 

However the EAP245(EU) v3 - is still at version 5.0.6 and i am getting no notification that it has a firmware update - however when i go to this site 

 

https://www.tp-link.com/uk/support/download/eap245/v3/#Firmware

 

It shows that lates formware is v5.1

 

Has anyone had the same issue?

 

Should i proceed and do a manual update of the firmware?

 

Thanks

Ken

Hi @ken481 

Since the EAP245(EU) V3 5.0.6 is only compatible with Omada Controller v4.1.5 or above, when your current controller is 5.13.30.20, which is much updated. You may try to upgrade the firmware manually so that it will be better compatible with the controller.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:EAP245(EU) v3 - not pushing firmware update through controller
2024-04-17 07:41:15

  @Hank21 

 

Thanks for your reply

 

But shouldn't the controller push a notification to update the Eap? When I go in the device section of the omada? 

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#3
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Re:EAP245(EU) v3 - not pushing firmware update through controller
2024-05-13 14:37:33

  @ken481 I've just found this after my EAP 245's all disconnected themselves from the controllers across multiple controllers and needed a site visit to have their cable unplugged / re plugged before they could be managed again. 

 

I'm finding the explanation about the firmware issue and requiring a manual update a blazé response that isnt very satisfactory. 

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#4
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Re:EAP245(EU) v3 - not pushing firmware update through controller
2024-07-21 10:03:56

  I have the same issue, except 1 of my EAP245 did upgrade to the latest FW, 2 of them have not....

And my controller software is on the latest FW.

 

Is TP still saying we have to manually update our AP's as the controller cannot update them anymore? If that's was the case how can i still see them from my controller?

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#5
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Views: 740

Replies: 4

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