New TP link

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New TP link

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New TP link
New TP link
2024-05-18 21:07:29
Model: TL-WR841HP  
Hardware Version: V5
Firmware Version:

I have just bought a new WiFi router

I downloaded the app, created my account, followed all the steps, but at the moment I tried to see my devices the router is there but it says I need to log in with the account I have just created, I did it but it said my password was wrong, I tried multiple times but now I have just only one more attempt or it will block for two hours.

I even changed my password just in case I've written it wrong, but still the same. 

Please Help

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Re:New TP link
2024-05-20 03:42:44

  @Nayara_Esteves 

 

Hi, thanks fo posting question on our community.

When you access a device through Tether APP for the first time, you will be asked for a password to login, that password is the same as the Router's web management interface password, not your TP-Link ID password, not your Wi-Fi password. If you have forgot the admin password of the Router, you will have to reset the Router back to factory default.

If you are sure that the admin password is correct but the issue remains, please try the following suggestions:

    1) Update the Router's firmware through its web management interface, go to Advanced > Advanced > System Tools > Firmware Upgrade to check for updates.

    2) Update your Tether APP to the latest version.

    3) The Router's LAN IP address should be in the same subnet as your phone IP address.

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