5ghz isn't showing

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5ghz isn't showing

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5ghz isn't showing
5ghz isn't showing
2024-06-04 16:59:57
Model: Archer AX10  
Hardware Version:
Firmware Version:

Hello

Why is the 5ghz band isn't showing, my phone is Realme 7 pro which I believe support wifi 5 or 802.11ac

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Re:5ghz isn't showing
2024-06-05 03:22:09

  @Kevin7761 

 

Hi, thanks for posting question here.

If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, please follow the troubleshooting steps below:

For 2.4GHz/5GHz network:

    1. Open the Tether APP, go to More > Wi-Fi Settings, make sure the 2.4G/5G network is enabled and not hidden.

    2. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not 5GHz network (TP-Link_XXXX_5G), please disable the "Smart Connect" feature.

    3. Check whether all clients failed to detect wifi signal or only certain client.

    3. Update the driver or system on your wireless client device.

    4. Try another Router with your wireless devices for a comparison.

 

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