S7 can't be updated

S7 can't be updated

S7 can't be updated
S7 can't be updated
Friday
Model: Deco S7  
Hardware Version:
Firmware Version: 1.3.0

Hello,

I'm using deco x20 combined with two S7 units.

I tried to upgrade the firmwares of these three products through an app and also through the web interface, the only product thaz got updated was the main deco x20. When I try to select a single S7 unit and them click the go to upgrade button, the browser opens a new tab with this address : null/#firmwareDeco, also I've noticed that when the main deco x20 is selected there's another field that let's me select the file from my computer, the same doesn't happen when the other units are selected though. So how do I upgrade the firmware of the other units?

 

T

 

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Re:S7 can't be updated
Friday

  @FrogKen 

Hi

 

It is recommended that you first refer to the following link to troubleshoot:
https://www.tp-link.com/support/faq/2301/
If it still fails, you could try to follow the link below to set S7 as main Deco and then upgrade through the APP:
https://www.tp-link.com/support/faq/2400/

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