Problem with TP-LINK TX401

Problem with TP-LINK TX401

14 Reply
Re:Problem with TP-LINK TX401
3 weeks ago

  @Cloitus Change the cable!

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#12
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Re:Problem with TP-LINK TX401
3 weeks ago

  @MrFroggy I woudn't have thought to check the cable, it's new from a year or so ago. I'll pick up a new cable and try it out. Thanks for the quick response.

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#13
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Re:Problem with TP-LINK TX401
3 weeks ago

  @MrFroggy I swapped out the cable for new cat8 network cables. It seems to be ok and stayed connected while I was out of town for the weekend. Now that I'm back and using my PC, it has started disconnecting again. I think I've narrowed it down a bit, I'm able to consistently reproduce the disconnect by loading up a youtube video. Within 1-2 minutes of starting a video on youtube, the network card will disconnect and I have to restart the adapter. No other web browsing or file transferring seems to cause the issue, just youtube. 

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#14
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Re:Problem with TP-LINK TX401
3 weeks ago

@Cloitus
 

Are you using Windows 11? If so, post here your TP-LINK driver version. Should be "3.1.10.0" or later.

To download this version, check: https://www.marvell.com/support/downloads.htmlAQC107

 

Do you have "VPN Pulse Secure" installed? If so, check this topic:

https://community.tp-link.com/en/home/forum/topic/682418

 

If any possible solution described above works, try these tests:

- Try to run a PING with the following command and capture the output after 5 min. Run command "ping -t -f -l 1024 www.google.com"

- Do you have any other PC connected to yout network with a 10Gbe card? If so, you should run a IPERF3 test to check the connection between the two PCs.

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#15
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