Archer C54 wont connect via PPPoE
Using a fixed wireless service and our service provider just upgraded the Wireless Network Termination Device. Now our C54 router will not connect to the ISP via PPPoE.
I have replaced the lan cable, ISP has verified there is nothing wrong with the new termination device. I can connect via a laptop using a PPPoE connection and can verify the service is working but the C54 just fails to connect.
Log in details are correct. I have reset factory defaults and tried setting it up from scratch but no luck.
Not sure how I can attach a log file to this post?
What you could do is to conatct your ISP and they should be able to tell you (from the logs on their side) what the real issue is.
To attach the C54 log file you could use this icon:
@terziyski Yes I have already been dealing with the ISP and they are saying the issue is with my router. I can create a PPPoE session on my laptop and successfully connect inplace of the router so its definitely something to do with the C54.
Ok I have managed to attach the router log, had to place it in a zip file.
