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Deco M5 Main Mesh Device is Down and no internet on other devices

Deco M5 Main Mesh Device is Down and no internet on other devices

Deco M5 Main Mesh Device is Down and no internet on other devices
Deco M5 Main Mesh Device is Down and no internet on other devices
2 weeks ago
Model: Deco M5  
Hardware Version:
Firmware Version:

Hlo, the main Deco m5 Mesh device is broken. Consequently al other M5s around the house bow has no internet. Givne this, i can't connect to the devices thru app to change main device. What should i do

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Re:Deco M5 Main Mesh Device is Down and no internet on other devices
2 weeks ago

  @ARC423 

Hi,

 

Please connect your phone to the Deco WIFI, and check if you can finish the process to change the main Deco.

 

If it cannot work, please manually reset one of the satellite Deco, and set it up as the new main Deco.

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