"Update Deco" and "Test Internet Speed" not working

"Update Deco" and "Test Internet Speed" not working

"Update Deco" and "Test Internet Speed" not working
"Update Deco" and "Test Internet Speed" not working
2024-09-02 14:44:20
Model: Deco M5  
Hardware Version:
Firmware Version:

Firmware Version: 1.6.5 Build 20230110 Rel. 41561

 

Mesh of 3 x Deco M5 units (AP Mode) running behind a Vodafone ISP Router.

 

Having worked well for over a year the Deco App will no longer permit me to "Test Internet Speed" which simply times out, or "Update Deco" which reports Internet Connection issues.

 

The WiFi mesh is otherwise working as expected with all connected devices able to connect to the Internet.

 

I'm wondering whether the latest update (41561) has done something or whether I should consider moving to Router Mode.

 

Any suggestions and advice welcome.

 

Regards

 

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Re:"Update Deco" and "Test Internet Speed" not working
2024-09-03 06:07:16

  @AndyChamps 

Hi,

 

Please make sure that the APP is the latest version.

And please connect to the Deco WIFI and test again.

 

Besides, you can also go to www.speedtest.net or the Speedtest app to test the internet speed.

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