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Wifi access sharing by QR Code is limlited for strong password

Benji31470

2024-09-05 19:59:02

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Registered: 2024-09-05

Wifi access sharing by QR Code is limlited for strong password

2024-09-05 19:59:02

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Model: Deco XE75 Pro Deco XE75

Hardware Version: V2

Firmware Version: 1.2.11 Build 20240724 Rel.38913 / 1.2.9 Build 20240724 Rel.39578

It seems that when we use a 62 caracters WPA2/WPA3 security key as password for the Deco Wifi acces, the Deco application is not able to generate the right QR code for sharing.

When I've tried to connect new devices using it, it didn't work and if I take a look on the password entered, the end of the security key is mssing.

Test performed on different brand and model of mobile devices.

If the (same) password is entered manually 😅, it is working well.

Dear TP Link support team, could you check that issue?

Thanks

1 Reply

Sunshine

2024-09-06 06:43:27

Posts: 7313

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Registered: 2018-12-17

Re:Wifi access sharing by QR Code is limlited for strong password

2024-09-06 06:43:27

Hi @Benji31470,

Thank you so much for taking the time to post the issue on the TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue.

The ticket ID is TKID240913025, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Wifi access sharing by QR Code is limlited for strong password

Wifi access sharing by QR Code is limlited for strong password

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