Disable Target Wake Time

Disable Target Wake Time

Disable Target Wake Time
Disable Target Wake Time
2024-11-14 20:45:50
Model: Archer AXE5400  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20241101 rel.60873(5553)

Hello TP-Link family!

 

Could you please help me in disable Target Wake TIme feature - it's greyed out and it's not allowed to disable it. On previous firmware also had this issue.

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#1
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5 Reply
Re:Disable Target Wake Time
2024-11-14 22:03:48

  @Konstantin2002 

 

This is something new - I can only assume that those two features are enabled by default and can't be disabled.

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#2
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Re:Disable Target Wake Time
2024-11-15 03:56:33 - last edited 2024-11-15 03:56:56

Hello  @terziyski  !

 

This is just your assumption and it's easy to do!

 

Actually, when I just powered on the device for the first time, I've enabled these two options during config!

 

Please try to help with the resolution of this issue. 

 

Thanks!

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#3
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Re:Disable Target Wake Time
2024-11-15 09:03:53

  @Konstantin2002 

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241132408, please check your email box and ensure the support email is well received. Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

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#4
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Re:Disable Target Wake Time
2024-11-18 11:46:30

Hello  @Sunshine !

Thank you for escalating this issue to an engineer. 

 

Please provide a link to the newly created TKID241132408 ticket. 

 

Thanks!

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#5
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Re:Disable Target Wake Time
a week ago

  @Konstantin2002 

 

The issue was tested and provided by an engineer. Changing modes for 2.4 to 8021.11 b/g/n/ax mixed and for 5GHz to 8021.11 a/n/ac mixed.

 

Thanks for solving the issue.

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#6
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