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Connect successful internet but led red light

hoangdd

Monday - last edited Monday

Posts: 2

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Registered: 2024-11-17

Connect successful internet but led red light

Monday - last edited Monday

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Model: Deco X20 Deco E4

Hardware Version: V3

Firmware Version: 1.2.1 Build 20240723 Rel. 64983

Hello everyone.

I use tplink deco to build wifi mesh with X20 is main deco with router mode. The following 2 satellites are E4. In my app and router's led always changes from led green to led red light. When I restart all deco, it will be led green but after about 1 day it changes to led red.

This is network diagram.

This is a file detail record of system activities.

The file can't update here so I upload to google drive: https://drive.google.com/file/d/1LfoU2ALciJeONifII5nRWWoumxX2dHJw/view?usp=sharing

I want to know about situation occurrences and how to fix them to led green light.

2 Reply

Marvin_S

Tuesday

Posts: 1870

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Registered: 2022-05-09

Re:Connect successful internet but led red light

Tuesday

@hoangdd

Hi, thanks for posting question here.

According to your description, the main Deco got unstable connection sometimes.

May I confirm how often does it happen?

It is sincerely suggested to follow this guide to troubleshoot.

The internet connection is unstable or suddenly stops working when connected to the Deco network?

You may also contact local technical support for direct help.

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hoangdd

LV1

Thursday

Posts: 2

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Registered: 2024-11-17

Re:Connect successful internet but led red light

Thursday

Marvin_S From Monday to now, I still monitor router deco but more nice because I don't encounter the same issue again, however week before encountered it more times, maybe 2 times in the day, and also maybe 2 to 3 days.

I will continue and get the full log for you if the issue continues to appear

Connect successful internet but led red light

Connect successful internet but led red light

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