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Deco
Deco App Showing Unknown Status of Connected Clients
Deco App Showing Unknown Status of Connected Clients
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Deco App Showing Unknown Status of Connected Clients
Yesterday
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#Unknown Status
Hey TP-LINK !!
I have been facing this issue since i bought my mesh system some of my devices status is Unknown on Deco App? Please fix it as soon as possible.
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Yesterday - last edited Yesterday
Posts: 1858
Helpful: 132
Solutions: 268
Stories: 0
Registered: 2022-05-09
Re:Deco App Showing Unknown Status of Connected Clients
Yesterday - last edited Yesterday
Hi, thanks for posting question here.
According to the screenshots you shared, the problem is that the signal source that your clients connected are unknown.
It is suggested to check firmware Upgrade on Deco app and update firmware first.
Then please update Deco app from Google Play or Apple Store.
Then please turn off Fast Roaming under Advanced part and Mesh technology for a try.
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Re:Deco App Showing Unknown Status of Connected Clients
23 hours ago
@Marvin_S I'm using latest firmware of Deco System and Deco App
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