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How to make sure all 3 Deco X55 are working only on 2,4 GHZ?

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How to make sure all 3 Deco X55 are working only on 2,4 GHZ?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to make sure all 3 Deco X55 are working only on 2,4 GHZ?
How to make sure all 3 Deco X55 are working only on 2,4 GHZ?
2024-11-21 12:03:47
Model: Deco X55  
Hardware Version:
Firmware Version:

Hey there,

 

Purchased and installed my Deco X55 (3-pack) just yesterday and ever since I have had a terrible headache. Thought it might be due to the operational frequency of 5 ghz maybe and therefore wish to decrease to 2.4 GHz instead. 

Please advise how to do that and make sure ALL 3 Deco pieces are running on 2.4 GHZ only? 

Thanks in advance! 

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Re:How to make sure all 3 Deco X55 are working only on 2,4 GHZ?
2024-11-21 12:16:29

  @VlaDeco I played a bit with the settings within the app and although it says my wifi network is not running on 2.4 GHz (screenshot 1) I can still see that all 3 Deco pieces in the mesh are running on both 2.4 and 5 Ghz? 

Screenshot 1 link - https://prnt.sc/RFiboU_ww3D2

 

Screenshot 2,3, 4 links - https://prnt.sc/etNQFfuHdVgF, https://prnt.sc/qIfg6MBoufT1, https://prnt.sc/kJXatn5u0EM9

 

Hope this helps! 

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Re:How to make sure all 3 Deco X55 are working only on 2,4 GHZ?
2024-11-22 01:53:13 - last edited 2024-11-22 01:53:28

  @VlaDeco 

 

Hi, thanks for posting question here.

Our products must be compliant with local wireless regulations, so please do not worry about any healthy risks caused by our products.

You may select a preferred signal source on Deco app for for the satellite Deco and your client devices, and this guide is for your reference.

 

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