Deco X50 problems…mainly internet responce

Deco X50 problems…mainly internet responce

Deco X50 problems…mainly internet responce
Deco X50 problems…mainly internet responce
2024-11-23 21:00:07

On home network of six S4 devices working reliably, replaced main deco unit with this new X50
 

Result was problems with S4 units off line. Resolved by removing/adding deco devices.

 

But…internet responce for user devices (tablet etc) is sometime ok, but often slow/very slow/fail. 


Also max internet speed via deco devices is  ~50%  of main sky internet router which X50 connects to by Ethernet.

 

Must resolve or remove X50.

 

 

Help pls.

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Re:Deco X50 problems…mainly internet responce
2024-11-25 11:01:44

  @Rawthey_Bank 

 

Hi, thanks for posting question here.

Here are some suggestions for your reference:

First, please update Deco app to latest from Google Play or Apple Store.

Secondly, please check Firmware update on Deco app and update firmware of Deco X50 to latest.

If the similar problem remains, it is suggested to follow this guide to troubleshoot.

Troubleshooting Slow Internet Speed with Deco Devices

You may also contact local support for direct help~

 

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