Cannot access switch after firmware upgrade
Hey!
I've just upgraded my switch to the firmware that's indicated in the form. After the upgrade was successful, the switch restarted, and since then, I am not able to connect it. It doesn't get an IP so I cannot connect it. Is there any way to save it?
The hardware version is V1.1 but I couldn't select this in the form.
Thanks in advance!
Peter
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Hi @peternagyxx
Thanks for posting in our business forum.
So much information is left blank.
What is the firmware you upgraded?
Full model and hardware version?
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peternagyxx wrote
The firmware you upgraded from.
What form are you referring to all the time?
What is your network like, I mean diagram? With IP specified.
Tried the console and checked if it gets an IP address from the server?
How did you conclude it did not get an IP address?
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The firmware you upgraded from.
Sorry, I don't know what the firmware was before. It was: TL-SG3210_V1_11xxxx. I don't know what the xxxx was.
What form are you referring to all the time?
You know, when you try to post here a question by starting a new thread, you need to fill a form where you guys ask us details about the hardware we're posting questions about.
This is the reason why I didn't put all the hardware and firmware information into the question itself.
What is your network like, I mean diagram? With IP specified.
I'm trying to put together a whole new network, so it's quite simple:
+--------------+ | Router | | 192.168.0.1 | +--------------+ | | | +--------------+ | Switch | +--------------+ | | | +--------------+ | Computer | | 192.168.0.100| +--------------+
Tried the console and checked if it gets an IP address from the server?
I haven't tried the console yet.
How did you conclude it did not get an IP address?
1. I checked the client list on the router and there was only one client the computer I connected.
2. I tried with the "TP-Link easy smart configuration utility" and it said, there's no switch on the network.
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Hi @peternagyxx
Thanks for posting in our business forum.
peternagyxx wrote
The firmware you upgraded from.
Sorry, I don't know what the firmware was before. It was: TL-SG3210_V1_11xxxx. I don't know what the xxxx was.
What form are you referring to all the time?
You know, when you try to post here a question by starting a new thread, you need to fill a form where you guys ask us details about the hardware we're posting questions about.
This is the reason why I didn't put all the hardware and firmware information into the question itself.
What is your network like, I mean diagram? With IP specified.
I'm trying to put together a whole new network, so it's quite simple:
+--------------+ | Router | | 192.168.0.1 | +--------------+ | | | +--------------+ | Switch | +--------------+ | | | +--------------+ | Computer | | 192.168.0.100| +--------------+Tried the console and checked if it gets an IP address from the server?
I haven't tried the console yet.
How did you conclude it did not get an IP address?
1. I checked the client list on the router and there was only one client the computer I connected.
2. I tried with the "TP-Link easy smart configuration utility" and it said, there's no switch on the network.
Easy Smart Utility is not made for this model.
Try the console which is the easiest way for now. Or consider resetting it.
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