Home Network Community > 5G/4G Wi-Fi Routers/MiFi > TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
< 5G/4G Wi-Fi Routers/MiFi

TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)

TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)

TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
a week ago - last edited a week ago
Tags: #Firmware Update #3G 4G
Model: M7650  
Hardware Version: V1
Firmware Version: 1.1.12 Build 240722 Rel.1036n

TP-Link M7650(EU)1.1  with latest firmware 1.1.12 Build 240722 Rel.1036n

ISP Version: 24071201
 

 

Used it feb/march 2024 without any problem on the same 4G network (Qcell).Two weeks ago I started using it again. The router did a firmware upgrade when I reconnected.

After that it has been constantly randomly rebooting. It does happen many times every hour. So it is unworkable (connected device 1 up to 3)

I did a factory reset, removed batteries, changed it to different channels, turned power saving off,used it with an without cable etc etc.

Nothing helped. In the end I changed the Network mode to 3G only. Now it works again like it did earlier this year. However not on 4G.

 

  0      
 
  0      
 
#1
Options
3 Reply
Re:TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
a week ago

  @Linkx 

 

Hi, thanks for posting question here.

It is suggested to take the sim card out of M7650 and insert it into a smart phone to check the 4G band following the guide.

You may also refer to this guide to select 4G manually.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#2
Options
Re:TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
a week ago - last edited a week ago

  @Marvin_S 

Thank you for the suggestion. However like I said before the 4G data SIM card did work without any connection problems (or tinkering) earlier this year. A year before that it also worked fine.

The only thing that changed was the firmware of the router. There is NO problem connecting with the new card. So I do have 4G internet. However it randomly reboots. Meaning the device starts up again and I  have a random disconnect every few/10/20  etc. minutes. A hardware device rebooting is in my world a BUG not a feature. With 3G it works fine.

I do not have a spare phone available and trying manual mode gives no results.

The beta firmware on https://community.tp-link.com/en/home/forum/topic/241534 seems to be a very old version M7650(EU)_V1.1_20220427

SO I hope this can be registered as a BUG (support ticket). It already did costs me several hours of troubleshooting.

  0  
  0  
#3
Options
Re:TP-Link M7650(EU) v1.1 random reboots on LTE/4G (not with 3G/ WCDMA)
a week ago

  @Linkx 

 

Hi, thanks for your update.

We have created a ticket(TKID241236741) to follow up your case.

Please check and respond. Thank you~

 

 

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 93

Replies: 3

Tags

Firmware Update
3G 4G
Related Articles
Firmware m7650
737 0
 TP-Link M7650 keeps rebooting on 4G+
2180 2
M7650 failed to upgrade FW
14308 0
 M7650 v1.1 New Firmware Request
995 0
 Force 4g+ on M7650
994 0
Display battery percentage on screen for M7650
462 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.