Some USB Ports not working with USB 4K camera (USB4K02AF)

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Some USB Ports not working with USB 4K camera (USB4K02AF)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Some USB Ports not working with USB 4K camera (USB4K02AF)
Some USB Ports not working with USB 4K camera (USB4K02AF)
2024-12-17 07:05:07 - last edited 2025-01-09 06:08:44
Model: UH720  
Hardware Version: V4
Firmware Version:

Hi Tp-Link support team

 

I am facing problem with UH720 USB HUB 

Some USB Ports not working with USB 4K camera (USB4K02AF), Port 2 and Port 6 not working with my camera but remaing 5 ports working properly.
we have total 60qty of UH720 USB Hub and we have same issu with 24qty USB HUBs out of 60qty. when i go to service center they replace all 24qty USB HUB but 18 out of 24qty we are facing same issu again.  
 

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Re:Some USB Ports not working with USB 4K camera (USB4K02AF)-Solution
2024-12-18 03:27:20 - last edited 2025-01-09 06:08:44

  @VVDN_Technology 

 

Hi, thanks for posting question here.

You may contact the retailer again to replace the 18 hubs.

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Re:Some USB Ports not working with USB 4K camera (USB4K02AF)-Solution
2024-12-18 03:27:20 - last edited 2025-01-09 06:08:44

  @VVDN_Technology 

 

Hi, thanks for posting question here.

You may contact the retailer again to replace the 18 hubs.

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