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Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days

MDWojcieszak

Thursday - last edited Friday

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Registered: 2024-12-19

Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days

Thursday - last edited Friday

Tags: #SFP Module

Model: TL-SM5310-T

Hardware Version: V2

Firmware Version:

Hello,

I am encountering a problem with TP-Link Omada SM5310-T transceivers. After 2-3 days of operation, they stop working, and the only way to make them function again is to unplug and reconnect them.

These transceivers are connected to a Ubiquiti USW-Aggregation switch. Other transceivers connected to the same switch work without any issues—this problem seems to affect only the TP-Link units.

What steps can I take to resolve this issue?

1 Accepted Solution

Clive_A

Friday - last edited Friday

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Registered: 2023-06-09

Re:Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days-Solution

Friday - last edited Friday

Hi @MDWojcieszak

Thanks for posting in our business forum.

We do not guarantee the product may work with other switches. And there is no firmware update to such a hardware unit.

It could be a compatibility issue that never gets fixed. You can try to avoid overheating based on the installation guide and see if there is an improvement.

Or consider getting a different module. We are certain that the module works greatly with/between our products. No tests are performed on any other third-party vendors.

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Clive_A

Friday - last edited Friday

Posts: 5960

Helpful: 2928

Solutions: 1364

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Registered: 2023-06-09

Re:Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days-Solution

Friday - last edited Friday

Hi @MDWojcieszak

Thanks for posting in our business forum.

We do not guarantee the product may work with other switches. And there is no firmware update to such a hardware unit.

It could be a compatibility issue that never gets fixed. You can try to avoid overheating based on the installation guide and see if there is an improvement.

Or consider getting a different module. We are certain that the module works greatly with/between our products. No tests are performed on any other third-party vendors.

Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days

Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days

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