Accessing interface through IP impossible as there is no Owner TP-Link ID.

Accessing interface through IP impossible as there is no Owner TP-Link ID.

Accessing interface through IP impossible as there is no Owner TP-Link ID.
Accessing interface through IP impossible as there is no Owner TP-Link ID.
Yesterday - last edited Yesterday
Model: Deco M5  
Hardware Version: V3
Firmware Version: cant access

As the title says, I am trying to access the interface in the browser by searching up the default gateway, but it's asking for an owner login ID which I don't have? My dad set the mesh up with "plug and play" he said so there's no owner account ID, and when I press forget password it says to open the app but if he didn't use the app to setup the mesh then how would I even access it?

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Re:Accessing interface through IP impossible as there is no Owner TP-Link ID.
12 hours ago

  @yenshirou 

 

Hi, welcome to our community.

Deco app is necessary to set up and manager the Deco network. So when you log into the web UI, TP-Link ID and password is also necessary, which are the same when you log into the Deco app. You may refer to the guide to know about Deco app. 

 

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