Deco AX1800 Ping Spikes

Deco AX1800 Ping Spikes

Deco AX1800 Ping Spikes
Deco AX1800 Ping Spikes
Monday
Model: Deco X20  
Hardware Version: V2
Firmware Version: Up To Date

Hi All,

I have disabled mesh technology and have also set it to only 5ghz, yet i still seem to be getting ping spikes.

Have tested on other devices and I can garuntee its the Deco

Any tips to help fix please

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#1
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3 Reply
Re:Deco AX1800 Ping Spikes
Tuesday

  @Luke123445 

 

Hi, thanks for posting question here.

Could you share details about the problem?

1. How did you test? If on PC, What is the model and OS?

2.Please share the screenshots of the related results.

3. How many Decos do you have? When you did test, which Deco was your PC connected to?

You may refer to this guide for further check.

 

 

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#2
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Re:Deco AX1800 Ping Spikes
Tuesday - last edited Tuesday

  @Marvin_S 

1. I tested using both Command Prompt to compare ping times to various DNS servers, websites and the decos themselves. I also used Acrylic Wifi analyser. I used a PC with a 3070, i5 11500f and the wifi card is the TP Link archer tx55e v1.2. I repeated these exact tests on two other laptops also.

2. 

 

 

3. I have 3 decos, all being connected wirelessly. My Pc was connected to the secondary deco, but when testing with laptops i connected to the main decos and still had the issue

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#3
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Re:Deco AX1800 Ping Spikes
Tuesday

  @Luke123445 

 

Hi, thanks for your update.

According to your screenshot, we are wondering whether certain device under the LAN network caused the problem.

So it is suggested to disconnect all your client devices, connect one device to the Deco network at a time, and test on your PC at the same time.

Thank you and best regards.

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#5
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