Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
2013-10-18 16:19:50
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2013-10-18 16:19:50
Tags:
Region : UnitedKingdom
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
171 Reply
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-09
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-09 01:51:06
mrsnrub wrote
Do you have a link to this firmware? I'm on build 130812 and my 5GHz connection still has issues.
Same here. Just got my Archer C7 last night and I can't get anything to connect on 5Ghz with WPA2 enabled. I have multiple iPads, a couple of iPhones, and a laptop with an Intel 6200AGN card and none will connect 5Ghz.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#32
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-09
Nothing better ...
2014-01-09 06:59:47
I have updated to that beta firmware and it hasn't done anything for my mac being able to connect to the internet through 5ghz. There's something really wrong with the 5ghz security I think. Really disappointing being a brand new router...
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#33
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-12-29
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-09 12:41:11
I found a firmware from December 31 posted on the polish TP-Link forum
ftp://tplink-forum.pl/Beta (It's the one that starts with Archer C7)
from this thread.
http://tplink-forum.pl/firmware/firmware-wersja-beta/
The claimed fix is for 5GHz iphone, I'm off to try it out now with my 5GHz macbook.
ftp://tplink-forum.pl/Beta (It's the one that starts with Archer C7)
from this thread.
http://tplink-forum.pl/firmware/firmware-wersja-beta/
The claimed fix is for 5GHz iphone, I'm off to try it out now with my 5GHz macbook.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#34
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 88
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-10 00:59:19
The claimed fix is for 5GHz iphone, I'm off to try it out now with my 5GHz macbook.
And your opinion after testing?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#35
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-12-29
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-10 01:33:25
jimasek wrote
And your opinion after testing?
No problems with speed and WPA2 enabled yet, although the 5GHz stopped working twice between last night and now, requiring a reboot for the router to start broadcasting again. No problems with 2.4Ghz broadcasting.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#36
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-09
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-10 04:01:03
I received that same firmware version from TP-Link support and installed it last night. Still wasn't able to connect with any of my Apple gear. I've boxed it up and returned it back to Amazon today. The product seems good, and hopefully they fix the firmware issues, but the whole reason I bought it was for good 5Ghz performance with my Apple devices so I'm giving up on it at this point and returning it. I'll replace it with something Broadcom based, probably an AEBS.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#37
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-07
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-11 23:41:06
I tried this myself, and unfortunately, it didn't help. I'm still not getting reliable 5Ghz connection from any of my Apple devices.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#38
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-14
New firmware doesnt help
2014-01-14 21:56:32
The new beta firmware doesnt help for me either. Still drop of 5GHz wifi connection on the Macbook/iPad.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#39
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-01-14
Not just Apple
2014-01-14 22:07:00
Just came to add that it's not only Apple devices that have the 5GHz bug. I have a Dell laptop with a Dell-branded, Broadcom powered wireless adapter that drops out literally withing a minute or two of connecting to 5GHz with AES enabled. I have opened a ticket with support for this.
As others have posted, disabling AES and using MAC filtering for security works as expected and doesn't drop out, but this is not an acceptable long-term solution.
As others have posted, disabling AES and using MAC filtering for security works as expected and doesn't drop out, but this is not an acceptable long-term solution.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#40
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-12-29
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-01-15 10:29:19
After using the most recent beta firmware since last week, I had to go back to 2.4GHz since the 5GHz was way too buggy, and kept disappearing/ going offline.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#41
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
2013-10-18 16:19:50
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
Information
Helpful: 0
Views: 16937
Replies: 171
Voters 0
No one has voted for it yet.
Tags
Related Articles
5GHz AES Archer C7 problem
2335
0
Archer C50 5ghz problem
1200
3
Archer C7 not showing 5ghz
1281
0
Report Inappropriate Content
Transfer Module
New message