Not getting full speed via my internet provider through Archer AX11000

Not getting full speed via my internet provider through Archer AX11000

Not getting full speed via my internet provider through Archer AX11000
Not getting full speed via my internet provider through Archer AX11000
Вчера
Model: Archer AX11000  
Hardware Version: V2
Firmware Version: 2.1.6 Build 20230907 rel.65510(4555)

For some reason i cannot get full speed or close to it via my Archer AX11000 router. It's fully up to date, my ethernet cables are not damaged and when i test my speed through the hub my ISP provided me with it's got the 1gig speed. I've also not got Qos switched on, i have done speed tests with a borrowed switch (2.5gbps)/a network card (2.5gbps) and the highest i can get is 946. Without any of that and just using the router alone i get a mere 500mbps through Ookla/my ISP providers website. The speed is also the same on the Archer AX11000 home screen. Online i have seen people on my provider being able to get the 1gig speed through a router and i cannot. I've also done a speed test in Windows 10 with safe mode with networking just to see if any program i use throttles my speed and that isn't the case either. Thank you.

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Re:Not getting full speed via my internet provider through Archer AX11000
час назад

Hi  @YNWAX6,

Could I confirm that when you test the speed of switch, is the switch directly connected to Vodafone-Box? When you test speed of the router, please check the link speed of LAN port and send results here.

 

Here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.

3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

 

Here are some tips which might improve the speed of your Archer Router:

    1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

    2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

    3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

    4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

    5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

    6) Try a few other speedtest servers, other servers might reach better speeds.

 

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