Deco is not working constant

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco is not working constant

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco is not working constant
Deco is not working constant
2025-01-11 14:10:02 - last edited 2025-02-20 09:55:05

Подскажите почему Deco MR4 (EU) отключаются постоянно. Главный Deco работает бе проблем, остальные 2 на разных этажах. Год работали без проблем, а теперь по пару раз на день или через несколько дней их надо опять активировать. В чем может быть проблема?

  0      
  0      
#1
Options
1 Accepted Solution
Re:Deco is not working constant-Solution
2025-01-13 07:44:23 - last edited 2025-02-20 09:55:05

  @Svetlana56 

 

Hi, welcome to our community.

When the two satellite Decos you mentioned stopped working, what is the LED status on them?

Please update firmware for all your Decos on Deco app.

It is also suggested follow this guide to troubleshoot: The Satellite Deco network is unstable or loses internet suddenly.

Thank you and best regards.

 

 

 

 

 

 

 

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Deco is not working constant-Solution
2025-01-13 07:44:23 - last edited 2025-02-20 09:55:05

  @Svetlana56 

 

Hi, welcome to our community.

When the two satellite Decos you mentioned stopped working, what is the LED status on them?

Please update firmware for all your Decos on Deco app.

It is also suggested follow this guide to troubleshoot: The Satellite Deco network is unstable or loses internet suddenly.

Thank you and best regards.

 

 

 

 

 

 

 

Recommended Solution
  0  
  0  
#2
Options