17
Votes

Add local DNS to ER707-M2 and ER8411

 
17
Votes

Add local DNS to ER707-M2 and ER8411

37 Reply
Re:Add local DNS to ER707-M2 and ER8411
Tuesday

Hi @digitalFounders 

digitalFounders wrote

  @Clive_A 

 

You're not giving any address right now, when using mDNS is the server or client computer the one that is answering the query, not the router. I'm pasting an image of my explanation as somehow the forum is giving me errors about external links.

 


 

Thanks!

I forgot to say. This can be done with the current 8411.

You can configure .lan but .internal is not supported yet.

Manually set up a hostname and it can resolve and map the static relation.

 

Dynamic mapping the DHCP and their hostname is not doable but mDNS can.

 

I have reported all of your complaints about the half-crippled LAN DNS to the dev and see how they say about this.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
#33
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Re:Add local DNS to ER707-M2 and ER8411
Wednesday

  @Clive_A 

No wonder the users in the original ER605 thread were rude to you. Are you an official TP Link employee? If so, it simply shows the sub par quality of the company given the type of replies that you post.

 

I've been following this local DNS topic for the ER605 since the beggining and I decided to create an account just to point out the freak show this has been. The original post was created 3 years ago with the ER605 in mind. After 3 years of waiting for a feature that any 20$ router ships with from the factory, you post saying that the feature will only be implemented for the newers routers. This shows the utmost disrespect for customers. And I understand that being the face to this charade is not easy, but you had to expect some very dissatisfied customers who would just snap.


Also, your previous response to another user where you say, quote: " IT IS NOT. Geez... ....  If you have a grudge on this request, return or refund. " I mean, is this the official response from a TP-Link community manager? It's laughable at this point.

 

My advice: You are not qualified to deal with people. Has you also suggested at some point in one of the threads, find a job that suits you.

 

As for TP-Link, this is just one more topic in a very big list of amateur dealings.

#34
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Re:Add local DNS to ER707-M2 and ER8411
Wednesday

can we please stop flailing around!

All??

I think we all know how stuff like that works today... there are only a number of developers left, same goes for the support-guys.
Everybody is overworked and underpayed and it is no fun maintaining stuff instead of doing all cool new stuff that is still needed in 5 years.
and backlog-management always weighs profit over use...

 

from a software-perspective and ressource-perspective even on "old" hardware, i am sure making the dhcp-entries available to the dns-cache would be the easiest solution...

long hanging fruit, quick win and we cans till work with an dedicated DNS but still get the current DHCP-entries in there.

@Clive_A is most likely just the man in the middle and no the developer.

i guess we can help by giving him usecases to present to the developers.
 

and i would still appreciate that to be implemented on the ER605 also.

 


 

 

 

#35
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Re:Add local DNS to ER707-M2 and ER8411
Thursday

  @M_Escaria 

M_Escaria wrote

  @Clive_A 

No wonder the users in the original ER605 thread were rude to you. Are you an official TP Link employee? If so, it simply shows the sub par quality of the company given the type of replies that you post.

 

I've been following this local DNS topic for the ER605 since the beggining and I decided to create an account just to point out the freak show this has been. The original post was created 3 years ago with the ER605 in mind. After 3 years of waiting for a feature that any 20$ router ships with from the factory, you post saying that the feature will only be implemented for the newers routers. This shows the utmost disrespect for customers. And I understand that being the face to this charade is not easy, but you had to expect some very dissatisfied customers who would just snap.


Also, your previous response to another user where you say, quote: " IT IS NOT. Geez... ....  If you have a grudge on this request, return or refund. " I mean, is this the official response from a TP-Link community manager? It's laughable at this point.

 

My advice: You are not qualified to deal with people. Has you also suggested at some point in one of the threads, find a job that suits you.

 

As for TP-Link, this is just one more topic in a very big list of amateur dealings.

Did you read the whole discussion in which I explained the situation?

And read what they said to me when I was patiently explaining the things and the situation? Did you see my work behind in pushing this?

If you don't, who/what gives you the right to judge me?

 

Bear in mind, I am allowed not to reply. But I want to be transparent. That's why everyone who replied in the 605 was replied to. But you guys don't seem to understand me. 

I am totally fine with my mouth shut. I can simply not share any information or let you know about the recent updates.

Department manager has discussed with me that "sometimes you don't have to be transparent and reply to everyone. Don't even reply to them. That's acceptable for your duty". Yeah, I think I don't have to bother you and get involved in some discussions now. If you need an apology, I am truly sorry for any information or comments from me.

 

TBH, I am starting to think that I am just giving too much attention to this matter or your opinions. There is no need to explain unnecessary stuff, and no need to try to be transparent and informative.

I am only doing the job holding my faith and what I believe should be right.

 

Without any grudge or emotions:

If this product fails to meet your expectations, please consider an alternative and proper solution ASAP to meet your needs. 

This is a template we use. If something cannot be done right now, and you need it right now, why do we have to argue over this? Get your network goal done quickly instead of wasting your time on this. What's wrong with it? You know it's 5 years, but it was only reviewed by the PM around 2 years ago.

 

If the product is subpar, please do consider upgrading your gears to something better and fancier.

Omada was only five years old and has developed fast in the last 2 years. I have been here with it for 5 years. I was doing this job because I could help people understand and share information. I might need a different job. Thanks for the suggestions.

And I should not force you to use something in your opinion that is below average. Right? I am giving you suggestions instead of controlling you to use subpar products.

 

In the end, wish you good luck building your network. smiley 

I'll see other opportunities and get the manager to hire some new faces for this job. Thanks for the suggestions.

And a sincere apology for any comments that I have made.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
#36
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Re:Add local DNS to ER707-M2 and ER8411
Thursday

  @Clive_A 

While I admit my own frustration with this topic too more importantly your reply has reminded me of a utmost certain fact: at every user name and post is a real person.    I do sincerely appreciate your posts and help.  
 

Also noted in this day of ultra sanitary over scrubbed non personal manicured replies by garbage by many, I find it refreshing to know there is a real person on the other side of @Clive_A    
 

Please ensure your manager knows many of us see the value in your time spent and help - please ask them to review this post.  

#37
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Re:Add local DNS to ER707-M2 and ER8411
Thursday

  @Screen1name 

totally agree!!

and i also think the function is essential to get the lineup of TP-Link from "good product" to "perfect fit", so we should not bring too much personal feeling into the backlog ;)

#38
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Re:Add local DNS to ER707-M2 and ER8411
Thursday - last edited Thursday

I think you guys are missing the point.

 

Clive_A I know you are just doing your job but you must understand that everyone that comments on these types of posts is a customer. And a customer will always demand the best value for his/her money. About this specific topic of the DNS server, you must understand that this is considered a basic feature. To have a router that doesn't resolve hostnames is like a car that has no interior lights for example. Sure, it still runs fine and takes you from A to B, but would it make sense that you had no interior lightning?

 

Anyway, the main point is that, at some point during the 3 years that passed since the ER605 post was created, the feature was tagged as accepted and that it would be implemented. There was an expectation that this basic feature would be implemented. After that, you guys came back on your word and said that it won't be anymore, only for newer routers. So, if you want the feature, you need to pay for a more expensive product and throw yours in the trash. Can't you see how bad this is? If I have to explain this basic stuff it means you don't know anything about customer relationships. It's as simple as that.

 

For my clients, they don't care if they have to spend 70$ or 300$ or 1000$ on a router. I had to implement work arounds to resolve hostnames that can be removed once you release this feature for the targeted routers. But this is not always the case. Some clients bought ER605 because it's more than enough for their needs and they'll be missing a critical feature. 

 

No one is looking for apologies (at least I'm certainly not). I just think that the backlash is more than warranted and you should not be surprised by it.

#39
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